Delivery conditions

Gerstner's sweet world - now also available quickly and easily delivered to your home

Deliveries within Vienna: Of course, we are happy to take the necessary precautions so as not to endanger your health and that of our employees:

Simple, secure online payment
Delivery fee: regardless of weight € 15.00
Your delivery will be parked in front of your doorstep after the ring

Pick Up & deliveries: Products ordered by 11:00 a.m. can be delivered on the same day (except for custom-made products). Orders placed after 11:00 am will be delivered the next working day.

Pick Up: Monday to Sunday between 10:00 am and 6:45 pm
Delivery: Monday to Saturday between 10:00 and 18:00 (no delivery on Sundays and public holidays)

Deliveries outside of Vienna & abroad: Many of our products can be delivered within Europe & Switzerland.

In Austria: 1 - 2 working days & delivery fee: varies according to weight between € 15.00 (2 kg) to € 35.00 (30 kg)

To Germany: 2 - 3 working days & delivery fee up to 30 kg: € 17.00

Rest of Europe (Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Estonia): 3 - 7 working days & delivery fee up to 30 kg: € 38.00

To Portugal: 3 - 5 working days & delivery fee up to 30 kg: € 45.00

To Switzerland: 4 - 6 working days & delivery fee up to 30 kg: € 80.00

For special delivery times, express deliveries (for a surcharge) or other questions and requests, we are happy to assist you between 10:00 and 18:00 +43 (1) 526 13 61 to disposal.

Enjoyment can be so easy - we cordially invite you!